Want to close your account?
No problem! Just send us a chat message in the app, and we’ll take care of the rest. We’d also appreciate any feedback on your decision, as we’re always looking for ways to improve.
Before we close your account, we ask you to:
- ensure all your cards are closed.
- check that there’s no debt or money left in your account.
Once everything is confirmed, we’ll handle the rest. Thank you for being with us!
What personal data do we collect and how to delete it?
We only collect the essentials to keep your account running smoothly—stuff like your name, contact details, and transaction history. Everything’s handled securely and follows strict EU rules.
Curious about the details? Check out our Privacy Policy. And if you’ve got questions, our support team is just a message away.
Want to delete your data? No problem! After account closure, we’ll securely erase it—just note, some info (like for AML compliance) must stick around a bit longer.
Please note: Monecoins are non-refundable, even if you close your Monemon account. So make the most of them!
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